As a solution provider, Afiks offers a wide range of services to its clients. Our services divided into Inbound and Outbound services. These services provide clients with an answering service with variety of products and services. Client would generally divert their phone number to the shared indial that will be provides by Afiks, and client’s call will be diverted and answered by Afiks Contact Centre Representative. All services are tailored to a persons or business specific needs.
• Receptionist & Switchboard
• Appointment Booking
• Order-line /Media Response
• Infoline
• Product Registration Line
• Product Recall
• Customer Retention
• Campaign Follow Up
• Data Cleansing
• Telemarketing/Telesales
• Disaster Recovery
• Crisis Line
• Technical Support
• Website Navigation
• Building Facility Management