About Us

Afiks Adaya International

Established in October 2000 as International Contact Centre Services Provider

Launched Jakarta-based International Contact Centre Facility in September 2003

Has been providing Outsourced Contact Centre Services for both domestic & global clients since 2001

VISION

To become a recognized International Outsourcing Service provider specializing in Contact Centre, Back Office and Aggregator for multiple business solutions.

MISSION

• To expand services into total solution of business requirements.
• Transforming services to a higher level not only as a Contact Centre but also as an aggregator for multiple business solutions.
• To develop infrastructure and create new services.
• To create aggregator system by integrating partners with different solutions.
• To continuously improve system, adapting new and advanced technology by providing new trend channels (multi-media) services
  (web-based and mobile applications)
• To build competencies and expertise in the range of services offered.
• To grow into an internationally recognized and trusted company in the outsourcing industry.